Overview BIM Engine ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our desktop application and services.
Information We Collect
Information You Provide - Email Address: Required for account creation and authentication
Automatically Collected Information - Device Information: Device type and operating system for security - Usage Data: Features used, time spent, and interactions within the application - Authentication Events: Login attempts, device fingerprints for security
Information We Derive - Name: We may display the portion before @ in your email for personalization - Company: We may identify your organization from your email domain for personalization
How We Use Your Information
Authentication and Security - Send one-time passwords (OTP) for secure login - Verify your identity during sign-in - Detect and prevent unauthorized access
Service Improvement - Analyze usage patterns to improve features - Provide technical support - Send important service updates
Email Communications
Transactional Emails We send essential transactional emails: - Login verification codes (6-digit OTP) - Security alerts (new device login, password changes) - Critical service updates
Marketing Emails (Optional) - We may send product updates and features with your explicit opt-in consent - You can unsubscribe from marketing emails at any time - Unsubscribing from marketing emails does not affect transactional emails
Email Management - All emails are sent through Amazon SES with proper authentication (SPF, DKIM, DMARC) - You can update your email address in account settings - We maintain suppression lists to prevent sending to invalid addresses
Data Security - All data is encrypted in transit using TLS/SSL - Authentication tokens are securely hashed - We follow industry best practices for data protection
Data Retention - Account data is retained while your account is active - Authentication logs are retained for 90 days for security purposes - You can request account deletion at any time
Your Rights You have the right to: - Access your personal data - Correct inaccurate data - Delete your account and associated data - Opt-out of non-essential communications
Third-Party Services We use the following services: - Amazon Web Services (AWS): Infrastructure and email delivery - PostgreSQL: Database storage - Redis: Session management
Children's Privacy Our service is not intended for users under 18 years of age.
Changes to This Policy We may update this policy periodically. We will notify you of significant changes via email.
Contact Us For privacy concerns or questions: - Email: team@bimengine.ai
Compliance We are committed to complying with applicable data protection laws. As we grow, we will implement necessary measures to meet GDPR, CCPA, and other regulatory requirements as they apply to our user base.
Last Updated: June 11, 2025
Overview BIM Engine ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our desktop application and services.
Information We Collect
Information You Provide - Email Address: Required for account creation and authentication
Automatically Collected Information - Device Information: Device type and operating system for security - Usage Data: Features used, time spent, and interactions within the application - Authentication Events: Login attempts, device fingerprints for security
Information We Derive - Name: We may display the portion before @ in your email for personalization - Company: We may identify your organization from your email domain for personalization
How We Use Your Information
Authentication and Security - Send one-time passwords (OTP) for secure login - Verify your identity during sign-in - Detect and prevent unauthorized access
Service Improvement - Analyze usage patterns to improve features - Provide technical support - Send important service updates
Email Communications
Transactional Emails We send essential transactional emails: - Login verification codes (6-digit OTP) - Security alerts (new device login, password changes) - Critical service updates
Marketing Emails (Optional) - We may send product updates and features with your explicit opt-in consent - You can unsubscribe from marketing emails at any time - Unsubscribing from marketing emails does not affect transactional emails
Email Management - All emails are sent through Amazon SES with proper authentication (SPF, DKIM, DMARC) - You can update your email address in account settings - We maintain suppression lists to prevent sending to invalid addresses
Data Security - All data is encrypted in transit using TLS/SSL - Authentication tokens are securely hashed - We follow industry best practices for data protection
Data Retention - Account data is retained while your account is active - Authentication logs are retained for 90 days for security purposes - You can request account deletion at any time
Your Rights You have the right to: - Access your personal data - Correct inaccurate data - Delete your account and associated data - Opt-out of non-essential communications
Third-Party Services We use the following services: - Amazon Web Services (AWS): Infrastructure and email delivery - PostgreSQL: Database storage - Redis: Session management
Children's Privacy Our service is not intended for users under 18 years of age.
Changes to This Policy We may update this policy periodically. We will notify you of significant changes via email.
Contact Us For privacy concerns or questions: - Email: team@bimengine.ai
Compliance We are committed to complying with applicable data protection laws. As we grow, we will implement necessary measures to meet GDPR, CCPA, and other regulatory requirements as they apply to our user base.
Last Updated: June 11, 2025
Overview BIM Engine ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our desktop application and services.
Information We Collect
Information You Provide - Email Address: Required for account creation and authentication
Automatically Collected Information - Device Information: Device type and operating system for security - Usage Data: Features used, time spent, and interactions within the application - Authentication Events: Login attempts, device fingerprints for security
Information We Derive - Name: We may display the portion before @ in your email for personalization - Company: We may identify your organization from your email domain for personalization
How We Use Your Information
Authentication and Security - Send one-time passwords (OTP) for secure login - Verify your identity during sign-in - Detect and prevent unauthorized access
Service Improvement - Analyze usage patterns to improve features - Provide technical support - Send important service updates
Email Communications
Transactional Emails We send essential transactional emails: - Login verification codes (6-digit OTP) - Security alerts (new device login, password changes) - Critical service updates
Marketing Emails (Optional) - We may send product updates and features with your explicit opt-in consent - You can unsubscribe from marketing emails at any time - Unsubscribing from marketing emails does not affect transactional emails
Email Management - All emails are sent through Amazon SES with proper authentication (SPF, DKIM, DMARC) - You can update your email address in account settings - We maintain suppression lists to prevent sending to invalid addresses
Data Security - All data is encrypted in transit using TLS/SSL - Authentication tokens are securely hashed - We follow industry best practices for data protection
Data Retention - Account data is retained while your account is active - Authentication logs are retained for 90 days for security purposes - You can request account deletion at any time
Your Rights You have the right to: - Access your personal data - Correct inaccurate data - Delete your account and associated data - Opt-out of non-essential communications
Third-Party Services We use the following services: - Amazon Web Services (AWS): Infrastructure and email delivery - PostgreSQL: Database storage - Redis: Session management
Children's Privacy Our service is not intended for users under 18 years of age.
Changes to This Policy We may update this policy periodically. We will notify you of significant changes via email.
Contact Us For privacy concerns or questions: - Email: team@bimengine.ai
Compliance We are committed to complying with applicable data protection laws. As we grow, we will implement necessary measures to meet GDPR, CCPA, and other regulatory requirements as they apply to our user base.
Last Updated: June 11, 2025
Overview BIM Engine ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our desktop application and services.
Information We Collect
Information You Provide - Email Address: Required for account creation and authentication
Automatically Collected Information - Device Information: Device type and operating system for security - Usage Data: Features used, time spent, and interactions within the application - Authentication Events: Login attempts, device fingerprints for security
Information We Derive - Name: We may display the portion before @ in your email for personalization - Company: We may identify your organization from your email domain for personalization
How We Use Your Information
Authentication and Security - Send one-time passwords (OTP) for secure login - Verify your identity during sign-in - Detect and prevent unauthorized access
Service Improvement - Analyze usage patterns to improve features - Provide technical support - Send important service updates
Email Communications
Transactional Emails We send essential transactional emails: - Login verification codes (6-digit OTP) - Security alerts (new device login, password changes) - Critical service updates
Marketing Emails (Optional) - We may send product updates and features with your explicit opt-in consent - You can unsubscribe from marketing emails at any time - Unsubscribing from marketing emails does not affect transactional emails
Email Management - All emails are sent through Amazon SES with proper authentication (SPF, DKIM, DMARC) - You can update your email address in account settings - We maintain suppression lists to prevent sending to invalid addresses
Data Security - All data is encrypted in transit using TLS/SSL - Authentication tokens are securely hashed - We follow industry best practices for data protection
Data Retention - Account data is retained while your account is active - Authentication logs are retained for 90 days for security purposes - You can request account deletion at any time
Your Rights You have the right to: - Access your personal data - Correct inaccurate data - Delete your account and associated data - Opt-out of non-essential communications
Third-Party Services We use the following services: - Amazon Web Services (AWS): Infrastructure and email delivery - PostgreSQL: Database storage - Redis: Session management
Children's Privacy Our service is not intended for users under 18 years of age.
Changes to This Policy We may update this policy periodically. We will notify you of significant changes via email.
Contact Us For privacy concerns or questions: - Email: team@bimengine.ai
Compliance We are committed to complying with applicable data protection laws. As we grow, we will implement necessary measures to meet GDPR, CCPA, and other regulatory requirements as they apply to our user base.